McAfee 初始化 common updater 子系统失败解决方法小结
<strong>McAfee更新失败，提示"初始化Common Updater子系统失败"的解决方法<br /></strong>作为一名忠实的麦粉，多年来我一直使用McAfee这款杀毒软件。但最近一周开始McAfee出现无法更新的状况，自动更新和手动更新都失败，弹出错误提示窗口的信息为“初始化Common Updater子系统失败.确保McAfee Framework service正在运行.McAfee Framework service返回错误 ffffffdf @ 3”。 <br />我首先在Google查询此问题解决方案的关键字为 “McAfee 初始化 Common Updater 子系统失败”，找到的结果非常多，但多为如何重装McAfee的方法，其余的也属无效答案，尤其是百度知道上的问答页面，其内容简直是匪夷所思。实在受不了，将查询的关键字变为“mcafee common updater ffffffdf”，只看英文结果。查询结果第一条就是McAfee官方知识库，在那里一次性找到了解决问题的方法，不得不悲叹国人回答科学式问题的漫不经心。 <br /><br />解决方法如下： <br />Re-Register the OLE32.DLL to Re-Populate the Registry <br />To re-register the OLE32.DLL: <br />Click Start, Run, type CMD and press ENTER. <br />From the command prompt, type: Regsvr32.exe %Windir%\System32\Ole32.dll and press ENTER. <br />The following RegSvr32 popup message is displayed: <br />DllRegisterServer in C:\WINNT\System32\ole32.dll succeeded <br />Click OK. <br />只需要重新注册ole32.dll即可。我尝试按步骤走了一遍，立即见效。 <br /><br /><strong>第二种方法：<br /></strong>运行regedit进入注册表,删除以下： <br /><br />HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\McAfee Framework <br /><br />HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\TVD <br /><br />HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\ePolicy orchestrator <br /><br />以上三个必须删除 然后重启计算机 重启后删除以下目录 <br /><br />C:\Program Files\Network Associates\Common Framework <br /><br />C:\Documents and Settings\All Users\Application Data\Network Associates <br /><br />如果没有all Users目录，或者all users 目录下没有Network Associates 目录的，利用查找功能，将Network Associates目录删除！ <br /><br />卸载，重装后问题解决。 <br /><br />------------------------------------------------------------------------------- <br /><br />其他办法： <br /><br />可能有用户在Windows XP SP2测试版下使用McAfee时会遇到更新失败的情况。为了解决这个问题，你需要做如下设置： <br /><br />1、“运行”>“dcomcnfg.exe” <br /><br />2、双击“组件服务>计算机>我的电脑” <br /><br />3、展开“DCOM配置”，打开“FrameworkService”项的属性。 <br /><br />4、选到“FrameworkService属性”中的“安全”选项卡 <br /><br />5、在“启动与激活权限”下选“自定义”，点击“编辑”按钮。 <br /><br />6、在弹出的“启动权限”对话框中，“添加”你的windows登录帐号和SYSTEM两个用户帐号，并分别给与“本地激活”的权限，确定退出。 <br /><br />7、OK，问题解决了，现在McAfee可以正常更新了~ <br /><br />-------------------------------------------------------------------------------- <br /><br />另外一个方法 <br /><br />1、Run：dcomcnfg.exe（在开始－运行里键入dcomconfig，执行） <br /><br />2、Component Services - Computers - My COmputer - DCOM config <br /><br />3、找到FrameworkService，在Properties里选择Security页签，将Launch and Activation Permissions 设置为“User Default”。 <br /><br />如果不安装macfee的防火墙就一共应该有7个进程： <br /><br />UpdaterUI.exe、shstat.exe、Tbmon.exe 、Vstskmgr.exe 、Mcshield.exe 、Frameworkservice.exe 、naPrdMgr.exe <br /><br />UpdaterUI.exe：自动升级进（咖啡一个星期升级一次。） <br /><br />shstat.exe：也就是你系统栏里那个盾牌一样的图标，启动项处于注册表内.(装完重新启动系统后，图标才会出现在系统任务栏中。不过，即使没有图标，VirusScan Enterprise 仍在运行，且您的计算机仍受到保护。） <br /><br />您可以通过检查以下注册表键进行确认： <br /><br />HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run ShStatEXE="C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE"/STANDALONE <br /><br />Tbmon.exe：错误报告程序 <br /><br />Vstskmgr.exe（Network Associates Task Manager）：这个东西属于系统服务。 <br /><br />Mcshield.exe：咖啡的核心，系统服务！ <br /><br />Frameworkservice.exe（McAfee Framework 服务，McAfee 产品的共享组件框架）：咖啡的后台框架进程，属于服务。平时关闭的话，经过我测试是不影响普通使用的，但是会影响升级，且这个进程和Vstskmgr.exe不一样，他不能自动的去启动服务，如果你调整成手动，那么你非得自己动手去启动这个服务，才能运行升级程序。 <br /><br />naPrdMgr.exe：这个进程以前的版本就有，它是个Frameworkservice.exe在一起的，如果Frameworkservice.exe被停止，则它绝对不会在任务管理器里出现。 <br /><br />下面就打开你的咖啡，（右击系统托盘咖啡的图标，选virusscan控制台) <br /><br />McAfeeFramework启动失败后 <br /><br />McAfee无法更新病毒库报错及安装时报错情况下: <br /><br />错误1920/1923,“服务McAfeeFramework启动失败。确认有足够的权限启动系统服务.”及 “初始化常规更新程序子系统失败。确保McAfee Framework Service 正在运行。 McAfee Common Framework 返回错误fffff95b@2/fffFFBC @ 3”等。 <br /><br />可以采用一种彻底的解决方法(基本解决MCAFEE出现的各种故障) <br /><br />具体如下： <br /><br />第一步：卸载McAfee产品，可以直接从添加删除程序中删除，也可采用命令卸载： <br /><br />McAfee8.0 uninstall: <br /><br />msiexec /x {7B256F27-273D-4358-8DBE-8C910EAF8857} REMOVE=ALL REBOOT=R /q <br /><br />第二步：卸载agent： (没有使用MCAFEE EPO 的请跳过这一步) <br /><br />McAfee Common Management Agent卸载： <br /><br />"X:/Program Files/Network Associates/Common Framework/FrmInst.exe" /Remove=Agent <br /><br />第三步：清理相关注册表 <br /><br />删除McAfee Common Management Agent服务(删除McAfeeFramework键值)： <br /><br />HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/McAfeeFramework <br /><br />McAfee VirusScan服务(删除McShield及McTaskManager键值)： <br /><br />HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/McShield <br /><br />HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/McTaskManager <br /><br />如下注册表处有相关键值直接删除： <br /><br />HKEY_LOCAL_MACHINE/SOFTWARE/Network Associates <br /><br />HKEY_CURRENT_USER/Software/Network Associates <br /><br />RUN键值项（删除ShStatEXE及McAfeeUpdaterUI键值）： <br /><br />HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/Run/ShStatEXE <br /><br />HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/Run/McAfeeUpdaterUI <br /><br />第四步：重启计算机； <br /><br />第五步：删除相关McAfee目录(删除相关Network Associates目录): <br /><br />X:/Documents and Settings/All Users/Application Data/Network Associates <br /><br />X:/Program Files/Network Associates <br /><br />第六步：重新安装MCAFEE,安装最新的Sdatxxxx,立即在线更新即可 <br /><strong>第三种说法:<br /></strong>废话不多说，升级mcafee时出现初始化Common updater子系统失败，重装修复问题依然存在，不能解决，看图：<br /><img class="insertimage" title="点击在新窗口中浏览此图片" alt="点击在新窗口中浏览此图片" src="https://img.jbzj.com/do/uploads/allimg/110322/2300100.jpg" border="0" /><br /><br />一共有两种解决办法，其一是复制 FrameworkManifest.xml 这个文件来覆盖，其二是删除 FrameworkManifest.xml并重新安装Common Management Agent (CMA)<br /><br />8.5.0.i版本的FrameworkManifest.xml文件下载：<br /><div class="quote downloadbox">/201103/other/mcafee_fix.rar<br />官方的bug说明：<br /><br />Corporate KnowledgeBase<br />ERROR: McAfee Common Framework returned error fffff95b @ 2 (issue: FrameworkManifest.xml corrupt)<br /><br />Corporate KnowledgeBase ID: KB54520 <br />Published: August 08, 2008 <br /><br />Environment <br />McAfee Common Management Agent 3.60<br />McAfee Common Management Agent 3.5x<br />McAfee VirusScan Enterprise 8.5i<br />McAfee VirusScan Enterprise 8.0i<br />Problem 1 <br />The following errors occur after initiating an AutoUpdate:<br />McAfee Common Framework returned error fffff95b @ 2. (FrameworkManifest.xml corrupt)<br /><br />Failed to initialize common updater subsystem<br /><br />Make sure the McAfee Framework Services is running <br />Problem 2 <br /> <br />Subsequent errors when trying to start the McAfee Framework Service:<br />Could not start the McAfee Framework Service on Local Computer <br /><br />The system cannot find the file specified <br />Problem 3 <br /><br />Any of the following update methods will result in the AutoUpdate error: <br />Right-clicking the McShield icon in the system tray and selecting Update Now <br />Right-clicking the AutoUpdate in the VirusScan Console and clicking Start <br />Creating a new scheduled task<br />Editing the properties of the existing AutoUpdate task<br />Cause <br />FrameworkManifest.xml has become corrupted.<br />Solution 1 <br />McAfee Agent 4.0 <br /><br />Changes in the design of the McAfee Agent 4.0 will prevent the corruption of the FrameworkManifest.xml file.<br />To download the McAfee Agent from the www.mcafee.com website, see KB54808 .<br /><br />Solution 2 <br /><br />Common Management Agent <br /><br />Solution 1 - Obtain FrameworkManifest.xml from another computer:<br />Locate another VirusScan Enterprise (VSE) computer where the updates are working without error.<br />Copy the FrameworkManifest.xml from the following path:<br /><br />For VSE 8.5i (running on Windows Vista)<br />x:\Program Data\McAfee\Common Framework <br /><br />For VSE 8.5i (running on Windows XP and earlier)<br />x:\Documents and Settings\All Users\Application Data\McAfee\Common Framework<br /><br />For VSE 8.0i (running on Windows XP and earlier)<br />x:\Documents and Settings\All Users\Application Data\Network Associates\Common Framework<br /><br /><br />Paste the file to portable media or network share that can be accessed by both computers.<br />Click Start, Run, type services.msc, and click OK.<br />Right-click McAfee Framework Service and select Stop.<br />Copy FrameworkManifest.xml to the Common Framework directory.<br />Right-click McAfee Framework Service and select Start.<br />Update the product.<br /><br />Solution 2 - Delete FrameworkManifest.xml and reinstall the Common Management Agent (CMA)<br />It is necessary to delete FrameworkManifest.xml because it may not be removed or replaced when an uninstall/re-install is undertaken.<br /><br />Step 1 - Allow VSE files and settings to be modified (VirusScan Enterprise 8.5i and higher only)<br /><br />Click Start, Programs, McAfee, VirusScan Console.<br />Right-click Access Protection, then select Properties.<br />Select Common Standard Protection.<br />Select Prevent modification of McAfee files and settings and disable this option.<br />Click OK.<br /><br />Step 2 - Delete FrameworkManifest.xml and reinstall CMA:<br />Delete FrameworkManifest.xml from the following path:<br /><br />For VSE 8.5i (running on Windows Vista)<br />x:\Program Data\McAfee\Common Framework <br /><br />For VSE 8.5i (running on Windows XP and earlier)<br />x:\Documents and Settings\All Users\Application Data\McAfee\Common Framework<br /><br />For VSE 8.0i (running on Windows XP and earlier)<br />x:\Documents and Settings\All Users\Application Data\Network Associates\Common Framework<br /><br /><br />Restart your computer.<br />Re-install the Common Management Agent (CMA) / ePO agent.<br /><br /><br />NOTE: CMA is available for download from the McAfee Downloads site. See KB54808.<br />Previous Document ID <br />5432392<br /><br /><br />Rate this Page<br />Please take a moment to complete this form to help us better serve you.<br /><br /><br />官方的解决方法原介绍页面是<br />https://kc.mcafee.com/corporate/index?page=content&id=KB54520</div>
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