多网卡问题解决方案
<p class="otl-paragraph">如果诊断工具的结果为<strong>“DNS连接错误”</strong>，可能是因为<strong>您设置了多网卡</strong>，从而导致计算机在不同的网络连接之间产生混淆，不知道该使用哪个 DNS 服务器来解析域名。当尝试访问网站等网络资源时，就可能出现无法正确解析域名，从而导致 DNS 连接错误。</p><p class="otl-paragraph"><span style="font-size:16px;">解决问题的方法最好是</span><span class="color_font" style="color:#C21C13;font-size:16px;font-weight:bold;">禁用掉可能出问题的网卡。</span></p><p class="otl-paragraph">以下是排查出问题网卡的方式以及禁用网卡的方式</p><p class="otl-paragraph"><br></p><h2 style="text-indent: -1.4em; padding-left: 1.4em;">1. 查看当前正在使用的网卡</h2><ul class=" list-paddingleft-2"><li><p>按下windows键之后再顶部输入框输入“cmd”，右键以管理员的方式运行</p></li></ul><p style="height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/a3BKTVZXeXZpVCsxN0NCQnIzZXRhZmowNHpjNDNDRmJ6Z1NKWmZiNHBteERLOEtweHNwK0VmVjBRREI1T3Z3MWF2QWg3d29qeFFwL1dJV2hMS21EUlVGUDJMOW1rNjdaaEQxYjN5YzZrSGNXTkR3K1gxV2t5ZCt3dWNzblFUd1hlUzVDRVlJcG5VS1FQaUwxclhLSlZib3RYWUh2Qi9mb21KNzlVbVk5eVp6WThSVlc1LzRxZXUrSHMyYStuUGdiaFJ3SjJhZlBoa2xmbUxCUHNIVTIvL2puT2l5bUxRaHdwQW1yamREdTNQNkVVb01tYmRLdnZ0dUV0VjgyK0ljWTZNQmY0cjZnaW1HREJja0xjUHVIUlE9PQ==/attach/object/HQE5M3Q5ABAGS?" width="958"></p><ul class=" list-paddingleft-2"><li><p>输入ipconfig查看所有的网卡信息，没有被使用的网卡会显示，断开连接</p></li></ul><p style="height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/a3BKTVZXeXZpVCsxN0NCQnIzZXRhZmowNHpjNDNDRmJ6Z1NKWmZiNHBteERLOEtweHNwK0VmVjBRREI1T3Z3MWF2QWg3d29qeFFwL1dJV2hMS21EUlVGUDJMOW1rNjdaaEQxYjN5YzZrSGNXTkR3K1gxV2t5ZCt3dWNzblFUd1hlUzVDRVlJcG5VS1FQaUwxclhLSlZib3RYWUh2Qi9mb21KNzlVbVk5eVp6WThSVlc1LzRxZXUrSHMyYStuUGdiaFJ3SjJhZlBoa2xmbUxCUHNIVTIvL2puT2l5bUxRaHdwQW1yamREdTNQNkVVb01tYmRLdnZ0dUV0VjgyK0ljWTZNQmY0cjZnaW1HREJja0xjUHVIUlE9PQ==/attach/object/ZHXNQ3Q5ABQCY?" width="746"></p><h1 class="otl-heading" style="text-indent: -1.4em; padding-left: 1.4em;"><br></h1><h2 style="text-indent: -1.4em; padding-left: 1.4em;">2. 禁用可能出问题的网卡</h2><h3 style="text-indent: 0em; padding-left: 0em;">2.1 查看出问题的网卡</h3><p class="otl-paragraph">首先按ctrl+shift+esc唤起任务管理器</p><h4 style="text-indent: 0em; padding-left: 0em;">win7：选择联网，查看哪个网络没有波峰，即没有信号的传输，说明该网卡可能存在问题</h4><p style="height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/a3BKTVZXeXZpVCsxN0NCQnIzZXRhZmowNHpjNDNDRmJ6Z1NKWmZiNHBteERLOEtweHNwK0VmVjBRREI1T3Z3MWF2QWg3d29qeFFwL1dJV2hMS21EUlVGUDJMOW1rNjdaaEQxYjN5YzZrSGNXTkR3K1gxV2t5ZCt3dWNzblFUd1hlUzVDRVlJcG5VS1FQaUwxclhLSlZib3RYWUh2Qi9mb21KNzlVbVk5eVp6WThSVlc1LzRxZXUrSHMyYStuUGdiaFJ3SjJhZlBoa2xmbUxCUHNIVTIvL2puT2l5bUxRaHdwQW1yamREdTNQNkVVb01tYmRLdnZ0dUV0VjgyK0ljWTZNQmY0cjZnaW1HREJja0xjUHVIUlE9PQ==/attach/object/YDL7Q3Q5ABQHI?" width="878" height="842" style="width: 878px; height: 842px;"></p><p class="otl-paragraph"><br></p><h4 style="text-indent: 0em; padding-left: 0em;">win10 win11：选择性能后，查看哪个网络没有波峰，即没有信号的传输，说明该网卡可能存在问题</h4><p style="height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/a3BKTVZXeXZpVCsxN0NCQnIzZXRhZmowNHpjNDNDRmJ6Z1NKWmZiNHBteERLOEtweHNwK0VmVjBRREI1T3Z3MWF2QWg3d29qeFFwL1dJV2hMS21EUlVGUDJMOW1rNjdaaEQxYjN5YzZrSGNXTkR3K1gxV2t5ZCt3dWNzblFUd1hlUzVDRVlJcG5VS1FQaUwxclhLSlZib3RYWUh2Qi9mb21KNzlVbVk5eVp6WThSVlc1LzRxZXUrSHMyYStuUGdiaFJ3SjJhZlBoa2xmbUxCUHNIVTIvL2puT2l5bUxRaHdwQW1yamREdTNQNkVVb01tYmRLdnZ0dUV0VjgyK0ljWTZNQmY0cjZnaW1HREJja0xjUHVIUlE9PQ==/attach/object/WK7PO3Q5ABAHS?" width="1980"></p><p class="otl-paragraph"><br></p><h3 style="text-indent: 0em; padding-left: 0em;">2.2 确定网卡名称，禁用出问题的网卡</h3><h3 class="otl-heading" style="text-indent: 0em; padding-left: 0em;">win7</h3><ul class=" list-paddingleft-2"><li><p>按下windows键，输入：查看网络连接，点击如下按钮</p></li></ul><p style="height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/a3BKTVZXeXZpVCsxN0NCQnIzZXRhZmowNHpjNDNDRmJ6Z1NKWmZiNHBteERLOEtweHNwK0VmVjBRREI1T3Z3MWF2QWg3d29qeFFwL1dJV2hMS21EUlVGUDJMOW1rNjdaaEQxYjN5YzZrSGNXTkR3K1gxV2t5ZCt3dWNzblFUd1hlUzVDRVlJcG5VS1FQaUwxclhLSlZib3RYWUh2Qi9mb21KNzlVbVk5eVp6WThSVlc1LzRxZXUrSHMyYStuUGdiaFJ3SjJhZlBoa2xmbUxCUHNIVTIvL2puT2l5bUxRaHdwQW1yamREdTNQNkVVb01tYmRLdnZ0dUV0VjgyK0ljWTZNQmY0cjZnaW1HREJja0xjUHVIUlE9PQ==/attach/object/YU4OW3Q5AAQGC?" width="597"></p><ul class=" list-paddingleft-2"><li><p>选择一张可能没有问题的网卡，将其他的禁用</p></li></ul><p style="height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/a3BKTVZXeXZpVCsxN0NCQnIzZXRhZmowNHpjNDNDRmJ6Z1NKWmZiNHBteERLOEtweHNwK0VmVjBRREI1T3Z3MWF2QWg3d29qeFFwL1dJV2hMS21EUlVGUDJMOW1rNjdaaEQxYjN5YzZrSGNXTkR3K1gxV2t5ZCt3dWNzblFUd1hlUzVDRVlJcG5VS1FQaUwxclhLSlZib3RYWUh2Qi9mb21KNzlVbVk5eVp6WThSVlc1LzRxZXUrSHMyYStuUGdiaFJ3SjJhZlBoa2xmbUxCUHNIVTIvL2puT2l5bUxRaHdwQW1yamREdTNQNkVVb01tYmRLdnZ0dUV0VjgyK0ljWTZNQmY0cjZnaW1HREJja0xjUHVIUlE9PQ==/attach/object/VCU6I3Q5AAAHG?" width="1477"></p><p class="otl-paragraph"><br></p><h4 style="text-indent: 0em; padding-left: 0em;">win10 win11</h4><ul class=" list-paddingleft-2"><li><p>按下windows键，输入：查看网络连接，点击如下按钮</p></li></ul><p style="height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/a3BKTVZXeXZpVCsxN0NCQnIzZXRhZmowNHpjNDNDRmJ6Z1NKWmZiNHBteERLOEtweHNwK0VmVjBRREI1T3Z3MWF2QWg3d29qeFFwL1dJV2hMS21EUlVGUDJMOW1rNjdaaEQxYjN5YzZrSGNXTkR3K1gxV2t5ZCt3dWNzblFUd1hlUzVDRVlJcG5VS1FQaUwxclhLSlZib3RYWUh2Qi9mb21KNzlVbVk5eVp6WThSVlc1LzRxZXUrSHMyYStuUGdiaFJ3SjJhZlBoa2xmbUxCUHNIVTIvL2puT2l5bUxRaHdwQW1yamREdTNQNkVVb01tYmRLdnZ0dUV0VjgyK0ljWTZNQmY0cjZnaW1HREJja0xjUHVIUlE9PQ==/attach/object/MDSOW3Q5ACACQ?" width="959"></p><ul class=" list-paddingleft-2"><li><p>选择一张可能没有问题的网卡，将其他的禁用</p></li></ul><p style="height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/a3BKTVZXeXZpVCsxN0NCQnIzZXRhZmowNHpjNDNDRmJ6Z1NKWmZiNHBteERLOEtweHNwK0VmVjBRREI1T3Z3MWF2QWg3d29qeFFwL1dJV2hMS21EUlVGUDJMOW1rNjdaaEQxYjN5YzZrSGNXTkR3K1gxV2t5ZCt3dWNzblFUd1hlUzVDRVlJcG5VS1FQaUwxclhLSlZib3RYWUh2Qi9mb21KNzlVbVk5eVp6WThSVlc1LzRxZXUrSHMyYStuUGdiaFJ3SjJhZlBoa2xmbUxCUHNIVTIvL2puT2l5bUxRaHdwQW1yamREdTNQNkVVb01tYmRLdnZ0dUV0VjgyK0ljWTZNQmY0cjZnaW1HREJja0xjUHVIUlE9PQ==/attach/object/DR7623Q5ACABG?" width="958" height="374" style="width: 958px; height: 374px;"></p><p style="height: auto; overflow: hidden;"><br></p><h2 style="text-indent: -1.4em; padding-left: 1.4em;">3. 在只有一张网卡被使用的情况下，重新运行WPS诊断工具</h2><p><br></p>
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