鸿蒙账号登录常见问题

牛老板 發表於 2024-9-13 00:00:00

<h2>如何给账号绑定手机或其他登录方式</h2>方法1：您可电脑端登录WPS“个人中心”https://i.wps.cn，在页面选择绑定其它登录方式。<img src="https://cloud-pic.wpsgo.com/QU1CbkV3MHBsMW8zOE94bllJV1BVWEFNcTVQeVJPZXlBbm45V3JGY2xsYkd4ZEtrM1ZTVWpScERzOG8ycmFrblVTYy9KRXZwSzFEZEJqUnVwM2lrRkVXdTdqL3I2VjBxalhQYWJnZTlUcHhNODNIem96c05QT1l6aGlPSlhjTDd6M3h6TjduYzJ0MEQwV3FxaUpWYTlOV29FZGFOcVU3MlBYRW5xNnIyVUtPVy8wbk91Mm15WGE2VGQ2MWhmcC9pNWVsaER4Y0VUbGRoKzNoM1IzVG40bzhxUHpDVlBkV3hlR3Mxc2ZZM3dWZFFjTVJ4Ly9laksrUFpNdWZwWEdYbWxQVlVTWmdCSnljYURzTjV1YmlNY1E9PQ==/attach/object/4C6JUHQ3ADQEU?" width="811">方法2：您可电脑端登录WPS-PC客户端，请点击右上角头像，进入WPS个人中心，点击“账号与设备”，选择绑定其它登录方式。<img src="https://cloud-pic.wpsgo.com/QU1CbkV3MHBsMW8zOE94bllJV1BVWEFNcTVQeVJPZXlBbm45V3JGY2xsYkd4ZEtrM1ZTVWpScERzOG8ycmFrblVTYy9KRXZwSzFEZEJqUnVwM2lrRkVXdTdqL3I2VjBxalhQYWJnZTlUcHhNODNIem96c05QT1l6aGlPSlhjTDd6M3h6TjduYzJ0MEQwV3FxaUpWYTlOV29FZGFOcVU3MlBYRW5xNnIyVUtPVy8wbk91Mm15WGE2VGQ2MWhmcC9pNWVsaER4Y0VUbGRoKzNoM1IzVG40bzhxUHpDVlBkV3hlR3Mxc2ZZM3dWZFFjTVJ4Ly9laksrUFpNdWZwWEdYbWxQVlVTWmdCSnljYURzTjV1YmlNY1E9PQ==/attach/object/3QYKQHQ3ADAGW?" width="807" height="416" style="width: 807px; height: 416px;"><img src="https://cloud-pic.wpsgo.com/QU1CbkV3MHBsMW8zOE94bllJV1BVWEFNcTVQeVJPZXlBbm45V3JGY2xsYkd4ZEtrM1ZTVWpScERzOG8ycmFrblVTYy9KRXZwSzFEZEJqUnVwM2lrRkVXdTdqL3I2VjBxalhQYWJnZTlUcHhNODNIem96c05QT1l6aGlPSlhjTDd6M3h6TjduYzJ0MEQwV3FxaUpWYTlOV29FZGFOcVU3MlBYRW5xNnIyVUtPVy8wbk91Mm15WGE2VGQ2MWhmcC9pNWVsaER4Y0VUbGRoKzNoM1IzVG40bzhxUHpDVlBkV3hlR3Mxc2ZZM3dWZFFjTVJ4Ly9laksrUFpNdWZwWEdYbWxQVlVTWmdCSnljYURzTjV1YmlNY1E9PQ==/attach/object/LVQKOHQ3ABQAE?" width="806" height="733" style="width: 806px; height: 733px;"> <hr><h2></h2><h2 style="text-wrap-mode: wrap;">使用手机号/华为账号登录后，查找不到已存储文件</h2>方法1：通过“搜索”查找文件：1. 打开WPS软件点击“首页”。2. 点击顶部搜索栏。3. 输入搜索关键字>开始搜索查找文件。<img src="https://cloud-pic.wpsgo.com/QU1CbkV3MHBsMW8zOE94bllJV1BVWEFNcTVQeVJPZXlBbm45V3JGY2xsYkd4ZEtrM1ZTVWpScERzOG8ycmFrblVTYy9KRXZwSzFEZEJqUnVwM2lrRkVXdTdqL3I2VjBxalhQYWJnZTlUcHhNODNIem96c05QT1l6aGlPSlhjTDd6M3h6TjduYzJ0MEQwV3FxaUpWYTlOV29FZGFOcVU3MlBYRW5xNnIyVUtPVy8wbk91Mm15WGE2VGQ2MWhmcC9pNWVsaER4Y0VUbGRoKzNoM1IzVG40bzhxUHpDVlBkV3hlR3Mxc2ZZM3dWZFFjTVJ4Ly9laksrUFpNdWZwWEdYbWxQVlVTWmdCSnljYURzTjV1YmlNY1E9PQ==/attach/object/HJJMOHQ3ADAFC?" width="257" height="521" style="width: 257px; height: 521px;"> 方法2：核实是否登错账号：打开WPS软件点击“我”>“账号与安全”查看是否有绑定常用登录方式（如微信、QQ等）。情况1：没有绑定常用登录方式（如微信、QQ）1. 可以通过手机浏览器登录常用登录方式（如微信、QQ）进入WPS网页版https://www.wps.cn2. 在“首页”>点击右上角搜索栏>输入搜索关键字>开始搜索查找文件。<img src="https://cloud-pic.wpsgo.com/QU1CbkV3MHBsMW8zOE94bllJV1BVWEFNcTVQeVJPZXlBbm45V3JGY2xsYkd4ZEtrM1ZTVWpScERzOG8ycmFrblVTYy9KRXZwSzFEZEJqUnVwM2lrRkVXdTdqL3I2VjBxalhQYWJnZTlUcHhNODNIem96c05QT1l6aGlPSlhjTDd6M3h6TjduYzJ0MEQwV3FxaUpWYTlOV29FZGFOcVU3MlBYRW5xNnIyVUtPVy8wbk91Mm15WGE2VGQ2MWhmcC9pNWVsaER4Y0VUbGRoKzNoM1IzVG40bzhxUHpDVlBkV3hlR3Mxc2ZZM3dWZFFjTVJ4Ly9laksrUFpNdWZwWEdYbWxQVlVTWmdCSnljYURzTjV1YmlNY1E9PQ==/attach/object/3T7NOHQ3AAAAG?" width="259"> 情况2：有绑定常用登录方式（如微信、QQ）1. 可以通过手机浏览器登录常用登录方式（如微信、QQ）进入WPS网页版https://www.wps.cn。2. 登录时确定是否有显示多个账号，全部勾选>“确认登录”。<img src="https://cloud-pic.wpsgo.com/QU1CbkV3MHBsMW8zOE94bllJV1BVWEFNcTVQeVJPZXlBbm45V3JGY2xsYkd4ZEtrM1ZTVWpScERzOG8ycmFrblVTYy9KRXZwSzFEZEJqUnVwM2lrRkVXdTdqL3I2VjBxalhQYWJnZTlUcHhNODNIem96c05QT1l6aGlPSlhjTDd6M3h6TjduYzJ0MEQwV3FxaUpWYTlOV29FZGFOcVU3MlBYRW5xNnIyVUtPVy8wbk91Mm15WGE2VGQ2MWhmcC9pNWVsaER4Y0VUbGRoKzNoM1IzVG40bzhxUHpDVlBkV3hlR3Mxc2ZZM3dWZFFjTVJ4Ly9laksrUFpNdWZwWEdYbWxQVlVTWmdCSnljYURzTjV1YmlNY1E9PQ==/attach/object/PZ256HQ3ADQEU?" width="263">3. 登录后在“首页”>点击头像>选择登录的其他<img src="https://cloud-pic.wpsgo.com/QU1CbkV3MHBsMW8zOE94bllJV1BVWEFNcTVQeVJPZXlBbm45V3JGY2xsYkd4ZEtrM1ZTVWpScERzOG8ycmFrblVTYy9KRXZwSzFEZEJqUnVwM2lrRkVXdTdqL3I2VjBxalhQYWJnZTlUcHhNODNIem96c05QT1l6aGlPSlhjTDd6M3h6TjduYzJ0MEQwV3FxaUpWYTlOV29FZGFOcVU3MlBYRW5xNnIyVUtPVy8wbk91Mm15WGE2VGQ2MWhmcC9pNWVsaER4Y0VUbGRoKzNoM1IzVG40bzhxUHpDVlBkV3hlR3Mxc2ZZM3dWZFFjTVJ4Ly9laksrUFpNdWZwWEdYbWxQVlVTWmdCSnljYURzTjV1YmlNY1E9PQ==/attach/object/RWE6CHQ3ACQHS?" width="247"><img src="https://cloud-pic.wpsgo.com/QU1CbkV3MHBsMW8zOE94bllJV1BVWEFNcTVQeVJPZXlBbm45V3JGY2xsYkd4ZEtrM1ZTVWpScERzOG8ycmFrblVTYy9KRXZwSzFEZEJqUnVwM2lrRkVXdTdqL3I2VjBxalhQYWJnZTlUcHhNODNIem96c05QT1l6aGlPSlhjTDd6M3h6TjduYzJ0MEQwV3FxaUpWYTlOV29FZGFOcVU3MlBYRW5xNnIyVUtPVy8wbk91Mm15WGE2VGQ2MWhmcC9pNWVsaER4Y0VUbGRoKzNoM1IzVG40bzhxUHpDVlBkV3hlR3Mxc2ZZM3dWZFFjTVJ4Ly9laksrUFpNdWZwWEdYbWxQVlVTWmdCSnljYURzTjV1YmlNY1E9PQ==/attach/object/JD26AHQ3ACACU?" width="247">4. 切换已登录的账号后，右上角搜索栏>输入搜索关键字>开始搜索查找文件。<img src="https://cloud-pic.wpsgo.com/QU1CbkV3MHBsMW8zOE94bllJV1BVWEFNcTVQeVJPZXlBbm45V3JGY2xsYkd4ZEtrM1ZTVWpScERzOG8ycmFrblVTYy9KRXZwSzFEZEJqUnVwM2lrRkVXdTdqL3I2VjBxalhQYWJnZTlUcHhNODNIem96c05QT1l6aGlPSlhjTDd6M3h6TjduYzJ0MEQwV3FxaUpWYTlOV29FZGFOcVU3MlBYRW5xNnIyVUtPVy8wbk91Mm15WGE2VGQ2MWhmcC9pNWVsaER4Y0VUbGRoKzNoM1IzVG40bzhxUHpDVlBkV3hlR3Mxc2ZZM3dWZFFjTVJ4Ly9laksrUFpNdWZwWEdYbWxQVlVTWmdCSnljYURzTjV1YmlNY1E9PQ==/attach/object/3T7NOHQ3AAAAG?" width="253">💡若以上方法均未解决，请微信扫描下方二维码，点击 “在线客服”，联系人工客服跟进。<img src="https://cloud-pic.wpsgo.com/QU1CbkV3MHBsMW8zOE94bllJV1BVWEFNcTVQeVJPZXlBbm45V3JGY2xsYkd4ZEtrM1ZTVWpScERzOG8ycmFrblVTYy9KRXZwSzFEZEJqUnVwM2lrRkVXdTdqL3I2VjBxalhQYWJnZTlUcHhNODNIem96c05QT1l6aGlPSlhjTDd6M3h6TjduYzJ0MEQwV3FxaUpWYTlOV29FZGFOcVU3MlBYRW5xNnIyVUtPVy8wbk91Mm15WGE2VGQ2MWhmcC9pNWVsaER4Y0VUbGRoKzNoM1IzVG40bzhxUHpDVlBkV3hlR3Mxc2ZZM3dWZFFjTVJ4Ly9laksrUFpNdWZwWEdYbWxQVlVTWmdCSnljYURzTjV1YmlNY1E9PQ==/attach/object/ADN6IHQ3ACAAM?" width="512" height="251" style="width: 512px; height: 251px;"> <hr style="text-wrap-mode: wrap;"><h2> </h2><h2>更换账号绑定的手机 </h2>情况1：旧手机号码还在使用<ol class=" list-paddingleft-2"><li>手机端打开WPS软件点击“我”>“账号与安全”>“更换手机”。</li><li>“接收验证码”完成验证>输入“新手机号码”重新绑定即可。</li></ol><img src="https://cloud-pic.wpsgo.com/ZXVIMXRadlpCaktDcUpNVThsSkpES1FnZG1YdVNQZlNBQ2lIcEcxbkM1WXdFNnIyOHNsUkJhQi9pTmlpWUViRE42UVFOWGFhWGZPMTZlU1pyZEduamNmTmVzbFdQOHRlblJrWDZyQWpZT01Yb0EwNVV0R2NtSXRvMy82cU5GRVFnejVOVkhDMW1rdXlXdkJYOUg5a2V3Y2xNS2V3ZGdPVVMxOUtlaGxkaEZ6c3lEZWxEUWpRaTFMbi8zS05oOXJoVlVILzVFcEJDK0t1dnhhc2h4MmRNMFJoVy9lU1AzYWcvRndKYk1sWG82anB2SmtsblJ2ZEtYYklxcFBEOW1rNGVoWC9VTkNUcFVlS1JMdFVpWnJVWUE9PQ==/attach/object/ND7YQJA3AAQAG?" width="241" height="524" style="width: 241px; height: 524px;"><img src="https://cloud-pic.wpsgo.com/ZXVIMXRadlpCaktDcUpNVThsSkpES1FnZG1YdVNQZlNBQ2lIcEcxbkM1WXdFNnIyOHNsUkJhQi9pTmlpWUViRE42UVFOWGFhWGZPMTZlU1pyZEduamNmTmVzbFdQOHRlblJrWDZyQWpZT01Yb0EwNVV0R2NtSXRvMy82cU5GRVFnejVOVkhDMW1rdXlXdkJYOUg5a2V3Y2xNS2V3ZGdPVVMxOUtlaGxkaEZ6c3lEZWxEUWpRaTFMbi8zS05oOXJoVlVILzVFcEJDK0t1dnhhc2h4MmRNMFJoVy9lU1AzYWcvRndKYk1sWG82anB2SmtsblJ2ZEtYYklxcFBEOW1rNGVoWC9VTkNUcFVlS1JMdFVpWnJVWUE9PQ==/attach/object/SONISJA3ADQEC?" width="239" height="532" style="width: 239px; height: 532px;"> 情况2：旧手机号码没有使用了，但账号还在登录中💡账号有绑定“微信/QQ/邮箱”的其他登录方式，而且“账号能登录”。<ul class=" list-paddingleft-2"><li>点击进入“个人中心”>“登录账号”>点击“更换手机”。</li><li>点击“无法接收验证码”>选择“其他绑定方式”验证>按引导“完成验证”>“重新绑定”新手机号码。</li></ul><img src="https://cloud-pic.wpsgo.com/N1pzK3BVVW5LYm0zWTZTQXJQQU5KbVlwSElmL0ljeUdwTURoN3J4QmJwVnNoQVJ2Y1V3SzBFQWNVNDBUWStITm9yZE9UbVY4ZXdjQWJFek5ZS1lxYUdjY3Y4U1RsTk8yZEM3OHIwSU9Vc0Rmei9MRkpwdDkrZjBMeUN6S2J5eHAyMGlDMEFxNU5oRlpmcDJmUTNiKzI1cklqaXJmK0JqVkRJZ1hrR2J0UDNia1dvaVpTTklNblIyVk4yU0F0ZDBMRHAxUWFjK3dnOEVrNXVQMTh3ckE3TzllbFJRRG5PMkkzNTFXYk1FWmdlL2dnYnBoam9Ld010Y3EvTnRLams0U2oyem05VkkwSWt1bExlYVl6dFhXMFE9PQ==/attach/object/Z5D5YTQYADAH6?" width="952"><img src="https://cloud-pic.wpsgo.com/N1pzK3BVVW5LYm0zWTZTQXJQQU5KbVlwSElmL0ljeUdwTURoN3J4QmJwVnNoQVJ2Y1V3SzBFQWNVNDBUWStITm9yZE9UbVY4ZXdjQWJFek5ZS1lxYUdjY3Y4U1RsTk8yZEM3OHIwSU9Vc0Rmei9MRkpwdDkrZjBMeUN6S2J5eHAyMGlDMEFxNU5oRlpmcDJmUTNiKzI1cklqaXJmK0JqVkRJZ1hrR2J0UDNia1dvaVpTTklNblIyVk4yU0F0ZDBMRHAxUWFjK3dnOEVrNXVQMTh3ckE3TzllbFJRRG5PMkkzNTFXYk1FWmdlL2dnYnBoam9Ld010Y3EvTnRLams0U2oyem05VkkwSWt1bExlYVl6dFhXMFE9PQ==/attach/object/JAL36TQYACAH6?" width="576"> 💡账号仅绑定“手机号”的无其他登录方式，而且“账号在登录中”。<ul class=" list-paddingleft-2"><li>手机端打开WPS软件点击“我”>“账号与安全”>“更换手机”。</li><li>点击“无法接收验证码”>选择按指引填写信息，提交资料申请申诉。</li><li>在您提交后的“1～3个工作日”内，我们会通过短信回复您结果。</li></ul><img src="https://cloud-pic.wpsgo.com/ZXVIMXRadlpCaktDcUpNVThsSkpES1FnZG1YdVNQZlNBQ2lIcEcxbkM1WXdFNnIyOHNsUkJhQi9pTmlpWUViRE42UVFOWGFhWGZPMTZlU1pyZEduamNmTmVzbFdQOHRlblJrWDZyQWpZT01Yb0EwNVV0R2NtSXRvMy82cU5GRVFnejVOVkhDMW1rdXlXdkJYOUg5a2V3Y2xNS2V3ZGdPVVMxOUtlaGxkaEZ6c3lEZWxEUWpRaTFMbi8zS05oOXJoVlVILzVFcEJDK0t1dnhhc2h4MmRNMFJoVy9lU1AzYWcvRndKYk1sWG82anB2SmtsblJ2ZEtYYklxcFBEOW1rNGVoWC9VTkNUcFVlS1JMdFVpWnJVWUE9PQ==/attach/object/NSF5YNA3AAQAM?" width="272" height="571" style="width: 272px; height: 571px;"><img src="https://cloud-pic.wpsgo.com/ZXVIMXRadlpCaktDcUpNVThsSkpES1FnZG1YdVNQZlNBQ2lIcEcxbkM1WXdFNnIyOHNsUkJhQi9pTmlpWUViRE42UVFOWGFhWGZPMTZlU1pyZEduamNmTmVzbFdQOHRlblJrWDZyQWpZT01Yb0EwNVV0R2NtSXRvMy82cU5GRVFnejVOVkhDMW1rdXlXdkJYOUg5a2V3Y2xNS2V3ZGdPVVMxOUtlaGxkaEZ6c3lEZWxEUWpRaTFMbi8zS05oOXJoVlVILzVFcEJDK0t1dnhhc2h4MmRNMFJoVy9lU1AzYWcvRndKYk1sWG82anB2SmtsblJ2ZEtYYklxcFBEOW1rNGVoWC9VTkNUcFVlS1JMdFVpWnJVWUE9PQ==/attach/object/4EAN4NA3ADADQ?" width="271" height="558" style="width: 271px; height: 558px;"> 情况3：旧手机号码没有使用了，账号现在无法登录💡账号“仅绑定了手机”，没有绑定其余登录方式，而且“账号现在无法登录”。<ul class=" list-paddingleft-2"><li>“点击填写表单”>按照表单内引导，提交资料申请“人工申诉”。</li><li>在您提交后的“1～3个工作日”内，我们会通过公众号回复您结果。</li></ul>💡微信扫描下方二维码，点击“订阅服务进度通知”，输入您需要新绑定的手机号码订阅<img src="https://cloud-pic.wpsgo.com/N1pzK3BVVW5LYm0zWTZTQXJQQU5KbVlwSElmL0ljeUdwTURoN3J4QmJwVnNoQVJ2Y1V3SzBFQWNVNDBUWStITm9yZE9UbVY4ZXdjQWJFek5ZS1lxYUdjY3Y4U1RsTk8yZEM3OHIwSU9Vc0Rmei9MRkpwdDkrZjBMeUN6S2J5eHAyMGlDMEFxNU5oRlpmcDJmUTNiKzI1cklqaXJmK0JqVkRJZ1hrR2J0UDNia1dvaVpTTklNblIyVk4yU0F0ZDBMRHAxUWFjK3dnOEVrNXVQMTh3ckE3TzllbFJRRG5PMkkzNTFXYk1FWmdlL2dnYnBoam9Ld010Y3EvTnRLams0U2oyem05VkkwSWt1bExlYVl6dFhXMFE9PQ==/attach/object/UKN6ETQYADQDQ?" width="560" height="266" style="width: 560px; height: 266px;"> <hr><h2> </h2><h2>解绑账号的QQ/微信/邮箱 </h2>情况1：账号还能登录<ul class=" list-paddingleft-2"><li>点击进入“个人中心”>“登录账号”>选择需要解绑的登录方式>点击“解除绑定”</li></ul><img src="https://cloud-pic.wpsgo.com/N1pzK3BVVW5LYm0zWTZTQXJQQU5KbVlwSElmL0ljeUdwTURoN3J4QmJwVnNoQVJ2Y1V3SzBFQWNVNDBUWStITm9yZE9UbVY4ZXdjQWJFek5ZS1lxYUdjY3Y4U1RsTk8yZEM3OHIwSU9Vc0Rmei9MRkpwdDkrZjBMeUN6S2J5eHAyMGlDMEFxNU5oRlpmcDJmUTNiKzI1cklqaXJmK0JqVkRJZ1hrR2J0UDNia1dvaVpTTklNblIyVk4yU0F0ZDBMRHAxUWFjK3dnOEVrNXVQMTh3ckE3TzllbFJRRG5PMkkzNTFXYk1FWmdlL2dnYnBoam9Ld010Y3EvTnRLams0U2oyem05VkkwSWt1bExlYVl6dFhXMFE9PQ==/attach/object/F2P4CTQYADQDQ?" width="929"><ul class=" list-paddingleft-2"><li>如需解绑的登录方式已经没有使用，可点击“无法验证”>选择其余登录方式验证。</li></ul><img src="https://cloud-pic.wpsgo.com/N1pzK3BVVW5LYm0zWTZTQXJQQU5KbVlwSElmL0ljeUdwTURoN3J4QmJwVnNoQVJ2Y1V3SzBFQWNVNDBUWStITm9yZE9UbVY4ZXdjQWJFek5ZS1lxYUdjY3Y4U1RsTk8yZEM3OHIwSU9Vc0Rmei9MRkpwdDkrZjBMeUN6S2J5eHAyMGlDMEFxNU5oRlpmcDJmUTNiKzI1cklqaXJmK0JqVkRJZ1hrR2J0UDNia1dvaVpTTklNblIyVk4yU0F0ZDBMRHAxUWFjK3dnOEVrNXVQMTh3ckE3TzllbFJRRG5PMkkzNTFXYk1FWmdlL2dnYnBoam9Ld010Y3EvTnRLams0U2oyem05VkkwSWt1bExlYVl6dFhXMFE9PQ==/attach/object/ZS3MMTQYABQAA?" width="584"> 情况2：账号已经不能登录<ul class=" list-paddingleft-2"><li>“点击填写表单”>按照表单内引导，提交资料申请“人工申诉”。</li><li>在您提交后的“1～3个工作日”内，我们会通过公众号回复您结果。</li></ul>💡微信扫描下方二维码，点击“订阅服务进度通知”，输入您需要新绑定的手机号码订阅<img src="https://cloud-pic.wpsgo.com/N1pzK3BVVW5LYm0zWTZTQXJQQU5KbVlwSElmL0ljeUdwTURoN3J4QmJwVnNoQVJ2Y1V3SzBFQWNVNDBUWStITm9yZE9UbVY4ZXdjQWJFek5ZS1lxYUdjY3Y4U1RsTk8yZEM3OHIwSU9Vc0Rmei9MRkpwdDkrZjBMeUN6S2J5eHAyMGlDMEFxNU5oRlpmcDJmUTNiKzI1cklqaXJmK0JqVkRJZ1hrR2J0UDNia1dvaVpTTklNblIyVk4yU0F0ZDBMRHAxUWFjK3dnOEVrNXVQMTh3ckE3TzllbFJRRG5PMkkzNTFXYk1FWmdlL2dnYnBoam9Ld010Y3EvTnRLams0U2oyem05VkkwSWt1bExlYVl6dFhXMFE9PQ==/attach/object/UKN6ETQYADQDQ?" width="560">

頁: [1]

琼殿技术论坛's Archiver

鸿蒙账号登录常见问题