文件/数据内容丢失怎么办？
<h2 style="text-wrap-mode: wrap; padding-left: 1.4em;"><strong>一、云文档文件/数据丢失</strong></h2><p style="text-wrap-mode: wrap;"><span style="font-size: 16px;">已开启云同步的本地文件、保存在云文档的云文件/数据丢失可尝试通过以下方法召回：</span></p><h3 style="text-wrap-mode: wrap; padding-left: 1.4em;"><span style="background: rgb(251, 245, 179);">云回收站搜索</span></h3><p style="text-wrap-mode: wrap;"><span style="font-size: 16px;"></span></p><p class="otl-paragraph"><span style="font-size: 16px;">电脑系统回收站、wps回收站查看文件是否被删除，若被删除，可从回收站中恢复，WPS回收站入口如下：</span></p><ul class=" list-paddingleft-2" style="width: 1020.3px;"><li><p><span style="font-size: 16px;">Web端回收站地址：</span>https://www.kdocs.cn/trash<span style="font-size: 16px;">：</span></p></li></ul><p style="height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/R2dtOVJGdlpSYVF1UkVyT2tYK05kVEJ5VDk1WDFWL0ZOMlVMZldXRHQ5emZSUkI2SGlqT1RISjRlY0o1cDVPQmEzelNSZWZFdmpXblI2ci9va1ZhWGFaK203N1owMVhwOHl4M20xTkpXYWVyZnp6WjEvYUM2a2xYSEt1cllNR1AzMTdiUGNOcmMrdzZqQ0FMcWNCRzVwTXR6VktrNXZXVGFFenFmd2hwTUtKbVRpd1ZtKzFCbDNqVnVIeUZmNVNFZzBxbFBLY1Mrc0RWREdqdGVyWFBvMVE0Z1pmV1h6cnJhMm1CdlB2TStPMVhBRy9Eb2tjQ3BUSEx0S1lJWDRVYmZjRU8wWkhwcDRBemN6Wm04WmxrT2c9PQ==/attach/object/7ILAYTBFACAHO?" width="950" height="Infinity" title="" alt="" style="width: 950px;"></p><ul class=" list-paddingleft-2" style="width: 1020.3px;"><li><p><span style="font-size: 16px;">客户端回收站入口：</span></p></li></ul><p style="height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/R2dtOVJGdlpSYVF1UkVyT2tYK05kVEJ5VDk1WDFWL0ZOMlVMZldXRHQ5emZSUkI2SGlqT1RISjRlY0o1cDVPQmEzelNSZWZFdmpXblI2ci9va1ZhWGFaK203N1owMVhwOHl4M20xTkpXYWVyZnp6WjEvYUM2a2xYSEt1cllNR1AzMTdiUGNOcmMrdzZqQ0FMcWNCRzVwTXR6VktrNXZXVGFFenFmd2hwTUtKbVRpd1ZtKzFCbDNqVnVIeUZmNVNFZzBxbFBLY1Mrc0RWREdqdGVyWFBvMVE0Z1pmV1h6cnJhMm1CdlB2TStPMVhBRy9Eb2tjQ3BUSEx0S1lJWDRVYmZjRU8wWkhwcDRBemN6Wm04WmxrT2c9PQ==/attach/object/RLZWISBFADAH6?" width="950" height="Infinity" title="" alt="" style="width: 950px;"></p><h3 style="text-wrap-mode: wrap; padding-left: 1.4em;"><span style="background: rgb(251, 245, 179);">云文档搜索</span></h3><p class="otl-paragraph"><span style="font-size: 16px;">通过金山文档搜索文件名，链接地址：</span>https://www.kdocs.cn/latest</p><p class="otl-paragraph"><span style="font-size: 16px;">检查是否有同名文件，分别检查同名文件中内容，确认是否找错文件。</span></p><ul class=" list-paddingleft-2" style="width: 1020.3px;"><li><p><span style="font-size: 16px;">通过Web端搜索文件名，链接地址：</span>https://www.kdocs.cn/latest<span style="font-size: 16px;">：</span></p></li></ul><p style="height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/R2dtOVJGdlpSYVF1UkVyT2tYK05kVEJ5VDk1WDFWL0ZOMlVMZldXRHQ5emZSUkI2SGlqT1RISjRlY0o1cDVPQmEzelNSZWZFdmpXblI2ci9va1ZhWGFaK203N1owMVhwOHl4M20xTkpXYWVyZnp6WjEvYUM2a2xYSEt1cllNR1AzMTdiUGNOcmMrdzZqQ0FMcWNCRzVwTXR6VktrNXZXVGFFenFmd2hwTUtKbVRpd1ZtKzFCbDNqVnVIeUZmNVNFZzBxbFBLY1Mrc0RWREdqdGVyWFBvMVE0Z1pmV1h6cnJhMm1CdlB2TStPMVhBRy9Eb2tjQ3BUSEx0S1lJWDRVYmZjRU8wWkhwcDRBemN6Wm04WmxrT2c9PQ==/attach/object/CC2GMSBFABQCO?" width="950" height="Infinity" title="" alt="" style="width: 950px;"></p><ul class=" list-paddingleft-2" style="width: 1020.3px;"><li><p><span style="font-size: 16px;">客户端搜索入口：</span></p></li></ul><p style="height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/R2dtOVJGdlpSYVF1UkVyT2tYK05kVEJ5VDk1WDFWL0ZOMlVMZldXRHQ5emZSUkI2SGlqT1RISjRlY0o1cDVPQmEzelNSZWZFdmpXblI2ci9va1ZhWGFaK203N1owMVhwOHl4M20xTkpXYWVyZnp6WjEvYUM2a2xYSEt1cllNR1AzMTdiUGNOcmMrdzZqQ0FMcWNCRzVwTXR6VktrNXZXVGFFenFmd2hwTUtKbVRpd1ZtKzFCbDNqVnVIeUZmNVNFZzBxbFBLY1Mrc0RWREdqdGVyWFBvMVE0Z1pmV1h6cnJhMm1CdlB2TStPMVhBRy9Eb2tjQ3BUSEx0S1lJWDRVYmZjRU8wWkhwcDRBemN6Wm04WmxrT2c9PQ==/attach/object/Y66WOSBFABQEU?" width="950" height="Infinity" title="" alt="" style="width: 950px;"></p><p style="text-wrap-mode: wrap;"><span style="font-size: 11pt;"></span></p><h3 style="text-wrap-mode: wrap; padding-left: 1.4em;"><span style="background: rgb(251, 245, 179);">历史版本</span></h3><p class="otl-paragraph"><span style="font-size: 16px;">查看文件历史版本，确认历史版本中是否有丢失的数据。在文件列表找到需要找回数据的文档，鼠标邮件菜单，选择历史版本，找到对应版本预览查看是否是预期的版本，若是可选择恢复/另存为对应历史版本找回</span></p><p style="height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/R2dtOVJGdlpSYVF1UkVyT2tYK05kVEJ5VDk1WDFWL0ZOMlVMZldXRHQ5emZSUkI2SGlqT1RISjRlY0o1cDVPQmEzelNSZWZFdmpXblI2ci9va1ZhWGFaK203N1owMVhwOHl4M20xTkpXYWVyZnp6WjEvYUM2a2xYSEt1cllNR1AzMTdiUGNOcmMrdzZqQ0FMcWNCRzVwTXR6VktrNXZXVGFFenFmd2hwTUtKbVRpd1ZtKzFCbDNqVnVIeUZmNVNFZzBxbFBLY1Mrc0RWREdqdGVyWFBvMVE0Z1pmV1h6cnJhMm1CdlB2TStPMVhBRy9Eb2tjQ3BUSEx0S1lJWDRVYmZjRU8wWkhwcDRBemN6Wm04WmxrT2c9PQ==/attach/object/URDWWSBFACADQ?" width="950" height="Infinity" title="" alt="" style="width: 950px;"></p><p style="height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/R2dtOVJGdlpSYVF1UkVyT2tYK05kVEJ5VDk1WDFWL0ZOMlVMZldXRHQ5emZSUkI2SGlqT1RISjRlY0o1cDVPQmEzelNSZWZFdmpXblI2ci9va1ZhWGFaK203N1owMVhwOHl4M20xTkpXYWVyZnp6WjEvYUM2a2xYSEt1cllNR1AzMTdiUGNOcmMrdzZqQ0FMcWNCRzVwTXR6VktrNXZXVGFFenFmd2hwTUtKbVRpd1ZtKzFCbDNqVnVIeUZmNVNFZzBxbFBLY1Mrc0RWREdqdGVyWFBvMVE0Z1pmV1h6cnJhMm1CdlB2TStPMVhBRy9Eb2tjQ3BUSEx0S1lJWDRVYmZjRU8wWkhwcDRBemN6Wm04WmxrT2c9PQ==/attach/object/QTKWWSBFACQDE?" width="750" height="Infinity" title="" alt="" style="width: 750px;"></p><p style="text-wrap-mode: wrap;"><span style="font-size: 11pt;"></span></p><h3 style="text-wrap-mode: wrap; padding-left: 1.4em;"><span style="background: rgb(251, 245, 179);">本地备份中心</span></h3><p style="text-wrap-mode: wrap;"><span style="font-size: 16px;">wps-设置-打开备份中心，搜索备份中心，查找是否有文件数据备份。</span></p><p style="text-wrap-mode: wrap; height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/VldkeEJReXdMMmNNeEpEUGk4RjlaMEVhYTFHUDZyVW16c2pBelNFSWdab3dTZ043VWJUdk8vck82ME04R3Zxb3Z4RmJSeWNSVkh2K2F4QTVnMVIrdnNwV2dHdlZ1VDZZOWtMbFRjWmpjK3E4all3WHlwa0JiTVloc2ZFZzl1Nmp5WHVNN3hEdGt0MG1rS2NyOGk2MThPVHBQVm1lVUVua2wzdys5bVo4RjNRTHRiYlhIZ0hXTnRJUEdUcGJ1K0pIUTBINHVzT1cwallpQjVzaStWQWp1WlZBTXVJa3p1aEF1cC9IYlhlelVRRmpHbDBSMHdLc1I3WGE2aUl6MFdYNktMMWVJQ0pLeGJ1bDNoUDNsMGlZV2c9PQ==/attach/object/LBLHCQI5ACAG4?" width="950" height="Infinity" title="" alt="" style="width: 950px;"></p><p style="text-wrap-mode: wrap; height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/VldkeEJReXdMMmNNeEpEUGk4RjlaMEVhYTFHUDZyVW16c2pBelNFSWdab3dTZ043VWJUdk8vck82ME04R3Zxb3Z4RmJSeWNSVkh2K2F4QTVnMVIrdnNwV2dHdlZ1VDZZOWtMbFRjWmpjK3E4all3WHlwa0JiTVloc2ZFZzl1Nmp5WHVNN3hEdGt0MG1rS2NyOGk2MThPVHBQVm1lVUVua2wzdys5bVo4RjNRTHRiYlhIZ0hXTnRJUEdUcGJ1K0pIUTBINHVzT1cwallpQjVzaStWQWp1WlZBTXVJa3p1aEF1cC9IYlhlelVRRmpHbDBSMHdLc1I3WGE2aUl6MFdYNktMMWVJQ0pLeGJ1bDNoUDNsMGlZV2c9PQ==/attach/object/RGWXCQI5AAQD2?" width="950" height="Infinity" title="" alt="" style="width: 950px;"></p><h3 style="text-wrap-mode: wrap; padding-left: 1.4em;"><span style="background: rgb(251, 245, 179);">云文档本地备份目录</span></h3><p style="text-wrap-mode: wrap;"><span style="font-size: 16px;">下载查找备份工具（下载链接在下方），双击打开本地备份目录，查找同文件名文件或文件夹。</span></p><p style="text-wrap-mode: wrap;"><span style="font-size: 11pt;"></span></p><p style="text-wrap-mode: wrap;">https://365.kdocs.cn/l/cqzk0Vsaa6Bu</p><p style="text-wrap-mode: wrap;"><span style="font-size: 16px;">下载后直接双击打开，若出现以下提示，请点击更多信息-仍要运行；</span></p><p style="text-wrap-mode: wrap;"><img src="https://res1.wpsacdm.cache.wpscdn.cn/auto/1769654310-92ac9abd21db531748b0d71168483b12.png" title="image.png" alt="image.png" width="500" height="Infinity" style="width: 500px;"><img src="https://res1.wpsacdm.cache.wpscdn.cn/auto/1769654310-f2b54978cdd7dec88b1dee0bcfd89b74.png" title="image.png" alt="image.png" width="500" height="Infinity" style="width: 500px;"></p><h4 class="otl-heading" style="text-indent: 0em; padding-left: 0em;"><span style="font-size: 16px;">$RECYCLE.WPS</span></h4><p class="otl-paragraph"><span style="font-size: 16px;">若在上诉方法中均无法找回对应文件，可尝试待非缓存目录所在的磁盘下的根目录，找到X：\$RECYCLE.WPS。，将显示隐藏文件夹和系统文件夹。勾选后看此目录是否有对应文件</span></p><ul class=" list-paddingleft-2" style="width: 1020.3px;"><li><p><span style="font-size: 16px;">非缓存目录所在磁盘下的根目录，如缓存在C:\XXX，同步文件夹在D:\YYY，则会有D:\$RECYCLE.WPS。</span></p></li></ul><p style="height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/R2dtOVJGdlpSYVF1UkVyT2tYK05kVEJ5VDk1WDFWL0ZOMlVMZldXRHQ5emZSUkI2SGlqT1RISjRlY0o1cDVPQmEzelNSZWZFdmpXblI2ci9va1ZhWGFaK203N1owMVhwOHl4M20xTkpXYWVyZnp6WjEvYUM2a2xYSEt1cllNR1AzMTdiUGNOcmMrdzZqQ0FMcWNCRzVwTXR6VktrNXZXVGFFenFmd2hwTUtKbVRpd1ZtKzFCbDNqVnVIeUZmNVNFZzBxbFBLY1Mrc0RWREdqdGVyWFBvMVE0Z1pmV1h6cnJhMm1CdlB2TStPMVhBRy9Eb2tjQ3BUSEx0S1lJWDRVYmZjRU8wWkhwcDRBemN6Wm04WmxrT2c9PQ==/attach/object/GNESOSBFAAQCK?" width="950" height="Infinity" title="" alt="" style="width: 950px;"></p><p style="text-wrap-mode: wrap;"><span style="font-size: 11pt;"></span></p><h2 style="text-wrap-mode: wrap; padding-left: 1.4em;">二、本地文件/未上云文件丢失</h2><p style="text-wrap-mode: wrap;"><span style="font-size: 16px;">若是存储在本地的文件/未上传到云的文件丢失，可尝试以下方法找回：</span><br></p><h3 style="text-wrap-mode: wrap; padding-left: 1.4em;"><span style="background: rgb(251, 245, 179);">wps本地文件搜索</span></h3><p style="text-wrap-mode: wrap;"><span style="font-size: 16px;">WPS首页，顶部搜搜框，选择此电脑，输入文件名</span></p><p style="text-wrap-mode: wrap; height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/VldkeEJReXdMMmNNeEpEUGk4RjlaMEVhYTFHUDZyVW16c2pBelNFSWdab3dTZ043VWJUdk8vck82ME04R3Zxb3Z4RmJSeWNSVkh2K2F4QTVnMVIrdnNwV2dHdlZ1VDZZOWtMbFRjWmpjK3E4all3WHlwa0JiTVloc2ZFZzl1Nmp5WHVNN3hEdGt0MG1rS2NyOGk2MThPVHBQVm1lVUVua2wzdys5bVo4RjNRTHRiYlhIZ0hXTnRJUEdUcGJ1K0pIUTBINHVzT1cwallpQjVzaStWQWp1WlZBTXVJa3p1aEF1cC9IYlhlelVRRmpHbDBSMHdLc1I3WGE2aUl6MFdYNktMMWVJQ0pLeGJ1bDNoUDNsMGlZV2c9PQ==/attach/object/3OWHMQI5ADQCC?" width="950" height="Infinity" title="" alt="" style="width: 950px;"></p><h3 style="text-wrap-mode: wrap; padding-left: 1.4em;"><span style="background-color: rgb(251, 245, 179);"><strong>本地回收站</strong></span></h3><p style="text-wrap-mode: wrap;"><span style="font-size: 16px;">电脑系统回收站查找文件是否被删除，若被删除，可从回收站中恢复。</span></p><h3 style="text-wrap-mode: wrap; padding-left: 1.4em;"><span style="background: rgb(251, 245, 179);">本地备份中心</span></h3><p style="text-wrap-mode: wrap;"><span style="font-size: 16px;">wps-设置-打开备份中心，搜索备份中心，查找是否有文件数据备份。</span></p><p style="text-wrap-mode: wrap; height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/VldkeEJReXdMMmNNeEpEUGk4RjlaMEVhYTFHUDZyVW16c2pBelNFSWdab3dTZ043VWJUdk8vck82ME04R3Zxb3Z4RmJSeWNSVkh2K2F4QTVnMVIrdnNwV2dHdlZ1VDZZOWtMbFRjWmpjK3E4all3WHlwa0JiTVloc2ZFZzl1Nmp5WHVNN3hEdGt0MG1rS2NyOGk2MThPVHBQVm1lVUVua2wzdys5bVo4RjNRTHRiYlhIZ0hXTnRJUEdUcGJ1K0pIUTBINHVzT1cwallpQjVzaStWQWp1WlZBTXVJa3p1aEF1cC9IYlhlelVRRmpHbDBSMHdLc1I3WGE2aUl6MFdYNktMMWVJQ0pLeGJ1bDNoUDNsMGlZV2c9PQ==/attach/object/LBLHCQI5ACAG4?" width="950" height="Infinity" title="" alt="" style="width: 950px;"></p><p style="text-wrap-mode: wrap; height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/VldkeEJReXdMMmNNeEpEUGk4RjlaMEVhYTFHUDZyVW16c2pBelNFSWdab3dTZ043VWJUdk8vck82ME04R3Zxb3Z4RmJSeWNSVkh2K2F4QTVnMVIrdnNwV2dHdlZ1VDZZOWtMbFRjWmpjK3E4all3WHlwa0JiTVloc2ZFZzl1Nmp5WHVNN3hEdGt0MG1rS2NyOGk2MThPVHBQVm1lVUVua2wzdys5bVo4RjNRTHRiYlhIZ0hXTnRJUEdUcGJ1K0pIUTBINHVzT1cwallpQjVzaStWQWp1WlZBTXVJa3p1aEF1cC9IYlhlelVRRmpHbDBSMHdLc1I3WGE2aUl6MFdYNktMMWVJQ0pLeGJ1bDNoUDNsMGlZV2c9PQ==/attach/object/RGWXCQI5AAQD2?" width="1697"></p><h3 style="text-wrap-mode: wrap; padding-left: 1.4em;"><span style="background: rgb(251, 245, 179);">everything本地文件搜索</span></h3><p style="text-wrap-mode: wrap;"><span style="font-size: 16px;">下载everything软件（可自行安装下载软件），全局搜索本地磁盘，检查是否有丢失的文件或文件数据。</span></p><p style="text-wrap-mode: wrap; height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/VldkeEJReXdMMmNNeEpEUGk4RjlaMEVhYTFHUDZyVW16c2pBelNFSWdab3dTZ043VWJUdk8vck82ME04R3Zxb3Z4RmJSeWNSVkh2K2F4QTVnMVIrdnNwV2dHdlZ1VDZZOWtMbFRjWmpjK3E4all3WHlwa0JiTVloc2ZFZzl1Nmp5WHVNN3hEdGt0MG1rS2NyOGk2MThPVHBQVm1lVUVua2wzdys5bVo4RjNRTHRiYlhIZ0hXTnRJUEdUcGJ1K0pIUTBINHVzT1cwallpQjVzaStWQWp1WlZBTXVJa3p1aEF1cC9IYlhlelVRRmpHbDBSMHdLc1I3WGE2aUl6MFdYNktMMWVJQ0pLeGJ1bDNoUDNsMGlZV2c9PQ==/attach/object/351c12e9f261bea68fb2b3cae0e86d4e4cef6287?"></p><h2 style="text-wrap-mode: wrap; padding-left: 1.4em;">联系客服</h2><p style="text-wrap-mode: wrap;"><span style="font-size: 16px;">如以上方式无法帮您找回丢失的文件/数据，扫描下方二维码联系人工客服进一步反馈</span></p><p style="text-wrap-mode: wrap; height: auto; overflow: hidden;"><img src="https://cloud-pic.wpsgo.com/VldkeEJReXdMMmNNeEpEUGk4RjlaMEVhYTFHUDZyVW16c2pBelNFSWdab3dTZ043VWJUdk8vck82ME04R3Zxb3Z4RmJSeWNSVkh2K2F4QTVnMVIrdnNwV2dHdlZ1VDZZOWtMbFRjWmpjK3E4all3WHlwa0JiTVloc2ZFZzl1Nmp5WHVNN3hEdGt0MG1rS2NyOGk2MThPVHBQVm1lVUVua2wzdys5bVo4RjNRTHRiYlhIZ0hXTnRJUEdUcGJ1K0pIUTBINHVzT1cwallpQjVzaStWQWp1WlZBTXVJa3p1aEF1cC9IYlhlelVRRmpHbDBSMHdLc1I3WGE2aUl6MFdYNktMMWVJQ0pLeGJ1bDNoUDNsMGlZV2c9PQ==/attach/object/MAHKOQI5ABQAI?" width="274"></p><p><br style="text-wrap-mode: wrap;"></p><p><br></p>
頁:
[1]